State Farm® Insurance Agent Terence Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Dyer
August 14, 2026
5
out of
5
rating by Larry Dyer
"Terence and his staff has been my insurance agent for years. Always ready to listen to what my insurance needs may be, and suggest improvements. Highly recommend!"
We responded:
"Larry, thanks for the kind review. Glad to have you back in Anderson! "
God Lovesme
August 12, 2026
5
out of
5
rating by God Lovesme
"State Farm office of Terence Roberts here in Anderson, SC. The staff reflects wonderful quality of friendly, respectful professional communication. They have unmatched rates that I haven’t seen at all anywhere else.There office is clean, tidy and well maintained."
We responded:
"Thank you so much for your wonderful five-star review! We truly appreciate your kind words about our team, our service, and our office. Providing friendly, respectful, and professional service while helping our customers find great coverage at competitive rates is always our goal. We’re grateful for your trust in Terence Roberts State Farm and look forward to continuing to serve you. Thank you for being a valued customer!"
Casaundra Cruell
August 11, 2026
5
out of
5
rating by Casaundra Cruell
"I have been a customer of Terence Roberts for years. I enjoy how he is willing to talk to you about making sure you getting everything you need concerning your insurance. It's the customer service from him and his staff and its always a pleasure to see a smiling faces when I'm in the office. If you live in Anderson stop by his office and let him be your insurance agent and your Mayor."
We responded:
"Thank you so much for the 5 stars, Casaundra! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Angela Cullars
August 3, 2026
4
out of
5
rating by Angela Cullars
"We have been with him for 23 years they are very reliable and informative. I would recommend them to anyone! The sit downs are like talking to family!"
We responded:
"Thank you so much for your kind words! It truly means the world to us that you've trusted our agency for the past 23 years. Building relationships like yours is the reason we love what we do.
We're honored that you feel like family when you come in—that's exactly the experience we strive to create for every customer. Thank you for your loyalty, your recommendation, and for allowing us to be there for you through the years. We look forward to serving you and your family for many more years to come!
Thank you again for being a part of our State Farm family! "
April Boseman
July 28, 2026
5
out of
5
rating by April Boseman
"Very knowledgeable staff, the best insurance company in the business"
We responded:
"Aipril, thank you for taking the time to share your experience. We’re glad our team is always there for you and that you found our team knowledgeable. We truly appreciate your kind words and support!"
Patrice Estrich
July 10, 2026
5
out of
5
rating by Patrice Estrich
"Excellent service and they are always there. I would recommend this insurance to my family and friends"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephen jones
July 9, 2026
5
out of
5
rating by Stephen jones
"Excellent service"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had an excellent experience and truly appreciate your support. If there’s anything we can do to help again, please don’t hesitate to reach out. "
Michael Seemuller
June 27, 2026
5
out of
5
rating by Michael Seemuller
"Mr. Roberts were very responsive and helpful in pulling together an insurance package. He was very easy to work with!"
We responded:
"Thank you so much for the five-star review! We truly appreciate your kind words. We are committed to being responsive and helpful, and we’re glad the process was easy for you while putting together your insurance package. If you need anything in the future, we’re here to help!
"
Nathaniel Friese
June 24, 2026
5
out of
5
rating by Nathaniel Friese
"Terence Roberts is truly an agent who cares which can be hard to find these. Days. You will often find people telling you switch insurance every year or two to get lower rates and honestly I couldn't fathom having an agent other than Mr Roberts. He's truly one in a million and he has a great staff to boot. You guys are killing it. Thank you for all you guys do."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Samantha West
June 24, 2026
5
out of
5
rating by Samantha West
"My partner and I have had State Farm for years, ever since we got our first car. We also have renter's insurance, and are in the process of getting a quote for pet insurance. They've always had excellent prices, and they were a blessing when I got into an accident in January. Every year, Terence sends us holiday and birthday cards, on top of giving us a call just to see how we're doing. Him and the staff - shoutout to Ken, who is phenomenal - are always so lovely, there's literally never been an issue, and it's the little things that set them apart from the rest. We always recommend to anyone that they make a switch to State Farm, and if they're local, we give them Terence's number. As long as Terence is in business, we wouldn't dream of dealing with anyone else. Where I work, we always say "People don't do business with a company, people do business with people, and that's what customer service is all about." Terence and State Farm are the perfect example of that. If you're with another insurance company right now and you're on the fence about switching, choose State Farm."
We responded:
"Thank you so much for the kind words! We truly appreciate you and your partner trusting State Farm with your insurance needs through the years. I’m so proud that our team—especially Ken—have been able to make a difference for you, and that we were there to support you after your January accident.
Reviews like yours mean the world to us, and we’re grateful for your continued loyalty and recommendations. If you need anything at all, we’ll be here. Thanks again!"
Carey Ulrich
June 18, 2026
5
out of
5
rating by Carey Ulrich
"Terence is not only the mayor of anderson, but also an excellent agent to do business with. Never had difficulty with him or his staff, and they’ve worked with me in difficult situations."
We responded:
"Thank you for the wonderful review! We’re so glad to hear you’ve had smooth experiences with me and the team. It means a lot that we could support you—especially in difficult situations. We truly appreciate your trust and look forward to continuing to help you with your insurance needs."
Dawn Red
June 8, 2026
5
out of
5
rating by Dawn Red
"Very helpful and affordable!"
We responded:
"Dawn, thanks you for the positive review. We appreciate our insurance relationship! "
wanda griffin
May 21, 2026
5
out of
5
rating by wanda griffin
"We have been with State Farm for years. Never had an issue or problems of any kind. Terence Roberts and his staff are always friendly and willing to help you any way they can. Thank you so much"
We responded:
"Thank you so much for the wonderful review! We’re truly grateful for your continued trust in State Farm and for the kind words about my office and our team. It means a lot to hear that you’ve always had a smooth experience and that they’ve been friendly and ready to help whenever you need anything. Thanks again—we appreciate you!"
Debra Hilton
March 4, 2026
5
out of
5
rating by Debra Hilton
"Very courteous an made it easy for me to understand."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our service courteous and easy to understand. We truly appreciate your feedback and look forward to assisting you again in the future!"
Linda Hyder
February 9, 2026
5
out of
5
rating by Linda Hyder
"Great customer service , Terrance always makes me feel comfortable and he is an honest man with very good ethics in everything he does! A friend for life."
We responded:
"Linda, thank you for the kinds word. I appreciate our relationship. "
David Gambrell
February 3, 2026
5
out of
5
rating by David Gambrell
"This agency has taken great care of me for years. I have homeowners, rental property, auto, and boat policies with them. They are responsive and answer all my questions clearly and quickly."
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Terence Roberts’s Team—we are always here to help!"
Andrew Gantt Jr
January 24, 2026
5
out of
5
rating by Andrew Gantt Jr
"Great place to have insurance customer service is the best"
We responded:
"Andrew, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Terence Roberts’s Team is just a call or email away!"
NICK MARKAROV
January 10, 2026
5
out of
5
rating by NICK MARKAROV
"Very professional!!!
Clearly explained all coverage everything mutch word to word on my policy. Nothing hiden.
Very honest !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Anderson to know that you had such a wonderful experience with us here on State Farm Agent Terence Roberts’s Team."
Bonnie Wright
January 7, 2026
5
out of
5
rating by Bonnie Wright
"I have had State Farm Insurance with Terence Roberts for years. Terence and Ken are very easy to work with. They are very helpful and are willing to help me when I have Insurance questions or concerns"
We responded:
"Bonnie, thanks so much for the kind review. We appreciate your business."
lynn caldwell
January 7, 2026
5
out of
5
rating by lynn caldwell
"Have had all my property and liability insurance needs met by Terence Roberts State Farm Office for over 35 years with 110% satisfaction. Highly recommend their highly professional and personally administered services. Just can’t say enough!!!"
We responded:
"Thank you so much for your incredible loyalty and kind words! We’re honored to have met your property and liability insurance needs for over 35 years. Me and the entire team truly appreciate your recommendation and your trust in our professional, personalized service. We look forward to continuing to serve you for many more years to come!"
Shane Burnette
January 6, 2026
5
out of
5
rating by Shane Burnette
"I’ve been with Terrance at State Farm for years. An agent that knows you by your first name and knows your kids. You can’t buy personal relationships. I recently had a claim for my sewer line. Roots had grown into it and a section had to excavated and replaced. My total bill was 3500. But my out of pocket deductible was only 500. My service line insurance policy is now paid for itself for the next 15 years! The claim was smooth and easy and the payment was timely. I’m glad I added this to my policy."
We responded:
"Thank you so much for your kind words and continued trust in or agency and State Farm! We’re thrilled to hear that your claim was handled smoothly and that your service line insurance provided such great value. Building personal relationships with our clients is very important to us, and it’s wonderful to know that we had a positive impact on you and your family. If you ever need anything else, don’t hesitate to reach out!"
Cameron Berry
December 29, 2025
5
out of
5
rating by Cameron Berry
"Mr. Roberts and his team have always gone above and beyond to make sure I’m covered and understand my policy’s!
10/10 would recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leeann Vickery
December 5, 2025
5
out of
5
rating by Leeann Vickery
"Terrence is an AMAZING agent, and HE is the reason I stay with State Farm. He always makes it a point to reach out and he makes any claims so easy to deal with. I highly highly recommend his office!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jonathan
November 20, 2025
5
out of
5
rating by Jonathan
"A trusted agent who is concerned with tailoring services that best meet your needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Raymond Randolph
October 11, 2025
5
out of
5
rating by Raymond Randolph
"One of the best insurance companies in the town very nice and friendly people's"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"